Who we are and who we support
We are a team of professionals from Midlothian Health and Social Care Partnership who provide planned mental health care and treatment.
We support adults aged 18 to 64 living in Midlothian with moderate to severe mental health difficulties, especially when your GP can’t provide all the support you need.
Support we offer
A key worker (usually a nurse, occupational therapist or social worker) will work with you and your carers to plan your care and recovery.
We will support you for as long as you need. When you are ready, we’ll agree how you will be supported by other organisations.
- A full mental-health assessment and a clear explanation of what we find
- One-to-one or group sessions to teach coping skills and ways to manage anxiety, low mood or strong emotions
- Assessments for autism or ADHD
- Practical support for day-to-day tasks (occupational therapy)
- Clinics to keep an eye on your physical health · Advice about medicines and self-help tools
- Help connecting with community supports, support returning to work/volunteering or peer groups
How to be referred
- Speak to your GP.
- We will let you (and your GP) know within 2 weeks if we can offer you an appointment or suggest other services that could help.
How long you will wait for an appointment
- Most people wait 4 to 6 weeks from referral to their first appointment.
- We will contact you sooner if a cancellation becomes available.
- We will also keep you updated if waiting times change.
Waiting list times
1-1 support: 8-12 weeks
Groupwork: No waiting list for art, walking, cycling and gardening. 8-12 weeks for Health in Mind in Nature.
We will contact you soon if a cancellation becomes available.
We will keep you updated if waiting times change.
Students and confidentiality
Students may accompany staff. Tell us if you’d prefer not – it will not affect your care. All staff and students follow strict NHS confidentiality rules.
Contact and hours
- Number 11 Recovery Hub, 11 St Andrew Street Dalkeith, EH22 1AL
- Hours: Monday to Friday, 9am-5pm
- Phone: 0131 285 9600
- Out-of-hours crisis: call NHS 24 111 who will transfer you to Midlothian IHTT
Working with us – our principles
| Our promise | What that means for you |
| Collaboration | You, your carers (if you wish) and staff plan care together from day one. |
| Recovery‑focused | We focus on helping you live a meaningful life with or without symptoms. |
| Self‑management | We share information and support to help you stay in control of your health and wellbeing. |
| Trauma‑informed | We understand how past trauma can affect and will respond sensitively, avoiding further harm. |
| Rights‑based | You have the right to be treated with dignity, respect and to make informed choices. |
Service feedback
If you would like to provide a compliment, raise a concern, or make a complaint about this service, please visit: https://www.nhslothian.scot/yourrights/patient-experience-team-tell-us-about-your-experience/
