What Matters and Local Area Co-ordinators (British Red Cross)

Who is this for?

  • Adults aged over 65 and aged 55 and over with a long term medical condition.

Who provides this?

  • British Red Cross


What Matters and Local Area Co-ordinators provide advice, information and practical support.

This service can support you to live as independently as possible in your own home. The team can help you engage with your local community ie benefits, housing, travel, adaptation for the home, support to join and sustain participation in local social groups such as lunch clubs, men’s shed, art and craft, hobbies and groups.

Access for Local Area Co-ordinators – self referral, What Matters – referrals by GP, Social Work, occupational therapist, Voluntary sector etc – Professional referral.

How do I access this?

  • Self-referrals for Local Area Co-ordinators
  • Referrals by third parties for What Matters. I.e. referrals by GP, Social Work, occupational therapist, Voluntary sector

Is there a cost?


Is there a waiting list?


Location information

Support is available in your own home or in community

Opening times

Monday 9.00 am – 5.00 pm
Tuesday9.00 am – 5.00 pm
Wednesday9.00 am – 5.00 pm
Thursday9.00 am – 5.00 pm
Friday9.00 am – 5.00 pm

Contact Details

Unit 3 Buckie House, McSense Business Park, Dalkeith, EH22 5TA

Types of support on offer:

Support from someone with similar experience
Support in person
Support on the phone
Support with others

Type of services on offer:

Loneliness/isolated groups
Long term conditions/disabilities
Older people

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