Early Intervention Crisis Response Service (Orchard Centre)

Health in Mind’s Early Intervention Crisis Response Service (EICRS) provides telephone and one-to-one contact for people with a mental health difficulty and who are experiencing a non-medical crisis.

An experienced worker will assist in any appropriate way to enable the person to find a solution to their issue.

The Health in Mind staff with listen to, talk with and support the caller whether they have made contact in person or by phone. They may also offer the person information and support to access other specialised services depending on callers needs. There is an offer of a follow up and support time to help the person resolve any difficulties or issues.

This service is available evenings and weekends. Lines are open:

Mondays to Fridays from 4.00 pm to 10.00 pm
Saturdays and Sundays from 10.00 am to 4.00 pm

Telephone Number:
0131 663 5533

Service Categories

Eligibility

Intended Client Groups:

  • People Experiencing Mental Health Difficulties

Applicants for this service should also meet this condition:

Midlothian residents (16-65 years) experiencing mental health difficulties

Referral

Self Referral

This service accepts direct self referrals.

Agency Referral

All agencies. However, those using the crisis part of service must self-refer.

Contact Info. & Service Address

1 Douglas Crescent
Bonnyrigg
EH19 2DF

Office Hours

Orchard Centre hours:
Monday to Friday, 9am to 5pm

Service Hours

-EICRS hours:
Monday to Friday, 4pm to 10pm
Saturday and Sunday, 10am to 4pm.-

Service Contact

Tel: 0131 663 5533
Website: www.health-in-mind.org.uk

Facilities & Access

This service has the following facilities:

  • Public Parking
    There is on street parking at the centre, however there is no allocated parking for Orchard Centre Service users.
  • This service is not accessible to wheelchair users.
  • Creche facilities are not available at this location.

Service Contact

Tel: 0131 663 5533
Website: www.health-in-mind.org.uk

Office Hours

Orchard Centre hours:
Monday to Friday, 9am to 5pm

Service Hours

EICRS hours:
Monday to Friday, 4pm to 10pm
Saturday and Sunday, 10am to 4pm.

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