If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or any other healthcare environment.


24-Hour Services



Local Services


Adult Social Work Phone: 0131 271 3900
Opening Times: Monday – Thursday  9.00 am – 5.00 pm, Friday 9.00 am – 4.00 pm

Citizens Advice Dalkeith Phone: 0131 660 1636

Citizens Advice Penicuik Phone: 01968 675259

Homeless Services Phone: 0131 271 3397 (during working hours)

Mental Health Assessment Service  Phone: 0131 286 8137
The MHAS team are currently unable to offer a 24-hour walk-in service and would ask people to call 0131 286 8137 to speak to a mental health nurse.

Midlothian Crisis Response Phone: 0131 663 5533
If you have mental health difficulties and are experiencing a non-medical crisis.
Phone: 0131 663 5533
Opening Times: Monday – Friday, 4.00 pm to 10.00 pm, Saturday and Sunday, 10.00 am to 4.00 pm 

Midlothian Foodbanks Phone: 07789 173276
Phone: 07789 173276

Shielding Support Phone: 0131 270 7500


    National Services

    For a more comprehensive list of helplines, go to the Midspace Covid-19 Service Update Page

    Breathing Space Helpline  Phone: 0800 83 85 87
    Opening Times:  Monday – Thursday, 6.00 pm to 2.00 am, Friday 6.00 pm – Monday 6.00 am
    Breathing Space is a free, confidential phone and web-based service for people in Scotland experiencing low mood, stress, depression or anxiety.

    Hopeline Phone: 0800 068 4141
    Opening Times: 9.00 am – 10.00 pm on weekdays, 2.00 pm – 10.00 pm on weekends, 2.00 pm – 10.00 pm on bank holidays
    Text: 07860039967
    Hopeline is a confidential support and advice service for:

    • Children and young people under the age of 35 who are experiencing thoughts of suicide
    • Anyone concerned that a young person could be thinking about suicide

    LGBT Helpline Scotland Phone: 0300 123 2523
    Opening Times:  Tuesday – Wednesday, 12.00 pm – 9.00 pm, Thursday 1.00 pm – 6.00 pm, Sunday 1.00 pm – 6.00 pm
    LGBT Scotland provides information and emotional support to lesbian, gay, bisexual and transgender people and their families, friends and supporters across Scotland, as well as those questioning or wanting to discuss their sexuality or gender identity.

    Rape Crisis Scotland Phone: 0808 801 03 02
    Opening Times:  every day, 6.00 pm – 12.00 am
    Text: 077537 410 027 (for initial contact, information and signposting)
    Rape Crisis Scotland offers confidential support and information for people aged 13 and over, of any gender, affected by any form of sexual violence, no matter when or how it happened. 

    Shelter Advice Line Phone: 0808 800 4444
    Opening Times: Monday – Friday, 9.00 am – 5.00 pm
    If you need advice and help in an emergency and you are not sure what to do, you can phone Shelter Scotland to talk to a housing adviser who can explain your rights and tell you your options.

    Victim Support Phone: 0800 160 1985
    Opening Times: Monday – Friday, 8.00 am – 8.00 pm
    Victim Support provides a listening ear for people who have been victims of crime focussing on the emotional aspect offering time to explore the feeling that the incident has provoked.