*This page was last updated on 3 April 2020 


The current outbreak of Covid-19 (also known as Coronavirus) has caused disruption to mental health and wellbeing services in Midlothian. During this time, some information on Midspace may be out-of-date.

We want to make sure that you are receiving up-to-date and reliable information. In light of the current situation, we recommend you contact the service provider before trying to access any face-to-face service found on Midspace.

We are in the process of contacting service providers and will add service updates to this page.

In the meantime, please look at our self-help section and the latest news on how to stay well during this time.


 Scottish Government’s guidance around Covid-19

www.gov.scot/collections/coronavirus-covid-19-guidance

Midlothian Council and Health and Social Care Partnership Information page

www.midlothian.gov.uk/info/200296/coronavirus


 

Click on the links below to be taken to the relevant section of this page.

Midlothian Services Updates

Helplines/Email Support

Online Resources

 


 

Midlothian Services Updates

 


Anam Cara

All workshops have been cancelled until further notice. You can still contact Anam Cara if you are interested in attending workshops in the future
Email: fiona@anamcara.scot

Artlink Edinburgh and Lothians

Artlink staff are working from home and contactable by email and phone

Email: info@artlinkedinburgh.co.uk
Phone: 07779659054

If your enquiries are regarding Arts Access then phone 07921392478.

The Bonnyrigg Community Trust Shop – Food Bank

The Bonnyrigg Community Trust Shop has re-opened as a food bank.

Food parcels will be issued to those in need. Private message the team on Facebook if you would benefit from a food parcel or need support.

Facebook: www.facebook.com/BonnyriggTrust

Braw Blethers

All Braw Blethers sessions have been cancelled for the foreseeable future.

Bridges Project

All face-to-face meetings will no longer go ahead. Staff will continue to be in touch by phone, email and FaceTime.

CAPS Independent Advocacy

The Individual Advocacy staff for East Lothian and Midlothian are working from home and regularly checking telephone messages so please get in touch on 0131 273 5118 if you need advocacy support.

The team are unable to attend appointments face-to-face at the moment but appointments are available over the phone.

Collective advocacy

Collective advocacy meetings are now being held online now.  You can get in touch with the collective advocacy workers directly on:

All LEARN courses have been cancelled. You can get in touch with the team by email learn@capsadvocacy.org

Dalkeith Citizens Advice Bureau

Dalkeith Citizens Advice Bureau is not open to the public until further notice. If you need advice, phone on 0131 660 1636 or by email on bureau@dalkeithcab.org.uk

EARS Independent Advocacy Service  (SCIO)

EARS is currently only providing statutory advocacy (for example, Adult Protection, Mental Health Act or Adults with Incapacity referrals) for the time being. This is across all services.

Future Pathways

The Future Pathways team is available by phone and email.

Phone: 0808 164 2005
Monday to Friday, 9.00 am to 5.00 pm.

Gateway to Recovery Clinics

Gateway to Recovery Clinics are closed until further notice.
You can contact the MELD team by phone.

Phone: 07843 339 958

Get2gether

Get2gether are cancelling all events and meetings until at least the end of June 2020.

The team will be keeping an online presence and encourage members to send photos, poems, stories and ideas of what you are doing to keep yourself busy. Send items by email to admin@get2gether.org.uk or through Facebook messenger.

You can also phone the team on 07867 179023

Grassy Riggs

Grassy Riggs has closed until further notice
You can still contact them by phone or email and the team will be posting updates on Facebook.
Phone: 07309 277 591 or 07309 282 979
Email: janette.hope@mvacvs.org.uk
Facebook: www.facebook.com/thegrassyriggs

Health in Mind

Health in Mind in Midlothian’s staff team are now working from home. Although the team are no longer able to offer any face-to-face contact including one to one, group and community activities, they will be getting in touch with people to arrange support.

People who use our services can also contact us on 074848 52661 to make an appointment for one-to-ne telephone support.

The number is available Monday to Friday from 9.00 am – 5.00 pm. Telephone support can also be arranged for the evenings and weekends.

Online resources can be found here – www.health-in-mind.org.uk/coronavirus_covid

Homelink Family Support

The staff team are available on the phone during usual working hours and these arrangements are under constant review so please contact the office in the first instance. Leave a message and a team member will get back to you. 

Phone: 0131 661 0890
Facebook: www.facebook.com/homelinkfamilysupport
Website:
www.homelinkfamilysupport.org

Lothian Centre for Inclusive Living (LCiL)

Lothian Centre for Inclusive Living (LCiL) has cancelled all of its groups between now and at least the end of May – potentially June. The team are in the process of trying to be able to host these groups via Zoom – if you are interested in taking part in these groups, please email lisa.milburn@lothiancil.org.uk.

Lothians Veterans Centre (Dalkeith)

The Lothians Veterans Centre will not be open for face-to-face meetings for the forseeable future.
If you would like to speak to a staff member, please call Ian on 07501 237404 or Alison 07741 195878

Minority Ethnic Carers of People Project (MECOPP)

MECOPP’s office are now closed until further notice. You can contact the MECOPP team by phone or email.

Phone: 07906 365 883
Email: info@mecopp.org.uk

MELD (Mid and East Lothian Drugs)

Drop-ins and group meetings are cancelled. Face-to-face appointments are suspended until further notice. The MELD team are offering telephone support only.

You can contact the MELD team by phone on 07843 339 958

Midlothian Active Choices (MAC)

Midlothian Active Choices (MAC) has suspended all its’ activities for the foreseeable future however some support can be gained through the Midlothian Active Choices Facebook page where the team are posting daily exercise and activity videos as well as holistic wellbeing hints and tips.

The Facebook page is a closed group but the team would be happy to accept requests from any service user who could benefit from it.

www.facebook.com/groups/MidlothianActiveChoices

Midlothian Community Garden

The Midlothian Community Garden is closed for volunteering.  If you would like to receive a bag of seeds to grow at home, please contact Jess on 07772 886746

Midlothian Council

For a full update on Midlothian Council services, including libraries, leisure centres and schools, please click here – Midlothian Council Covid-19 Update

Midlothian SMS Gateways

Midlothian SMS Gateways are moving to a telephone triage temporarily. Staff will take contact names and numbers and call people back within 24 hours. Calls will then be triaged according to risk. Harm reduction advice can be provided on the call.

Phone: 0131 285 9600.

Mums Walk Midlothian

Mums Walk groups have been cancelled until further notice. Members of the group will still have access to their private online group.

Midlothian’s Young Peoples’ Advice Service (MYPAS)

MYPAS’ Tolbooth Hall office in Dalkeith is now closed to all visitors. The office will remain closed to the public until further notice.

MYPAS staff will also temporarily be unable to meet service users in the community, carry out home visits and will not attend any public training sessions, events or meetings in person.

MYPAS will continue to offer support to young people by phone, text, email or online. All young people currently accessing MYPAS services will be contacted and offered continued support.

MYPAS will continue to accept referrals for all services.

MYPAS staff will continue to do all they can to provide services and support young people in Midlothian and East Lothian.

MYPAS will publish further information on our website as and when the situation changes.

Website: www.mypas.co.uk
Phone Number: 0131 454 0757
Email: enquiries@mypas.co.uk

The Psychological Therapies Service (PTS) 

PTS is switching from face-to-face therapy sessions to telephone sessions as from Friday 20 March 2020.  All therapy groups have been cancelled.

Richmond Hope Bereavement Service

All direct face-to-face services have been suspended. A further assessment of the situation will take place on Tuesday 14 April.

Richmond’s Hope will still offer support by telephone and email. 

Phone Number:  0131 661 6818
Email: info@richmondshope.org.uk

Safe Families

Safe Families works with families in Edinburgh, East Lothian, West Lothian and Midlothian who are isolated and struggling by linking trained and approved volunteers. Safe Families is providing virtual support from the family support staff and getting families emergency food parcels.  Safe Families is currently receiving referrals.

Website:www.safefamilies.uk
Email: scotland@safefamilies.uk
Phone: 0131 603 8430

Self Injury Support

Helpline has been suspended. Text, webchat and email services still running.

Text: 07537 432444
Webchat: Click for Webchat Support
Email: www.selfinjurysupportltd.rit.org.uk
Tuesday, Wednesday and Thursday from 7.00 pm – 9.30 pm

Sleep Scotland Phoneline

The Sleep Scotland team will be working remotely until further notice, in line with current government guidance. This includes the Sleep Support Line. The team can be contacted via email at enquiries@sleepscotland.org, or if you know the team you wish to contact, please use the addresses below:

Sleep Support Line – sleepsupport@sleepscotland.org
Training – training@sleepscotland.org
Finance – finance@sleepscotland.org

Penicuik Citizens Advice Bureau

Penicuik Citizens Advice Bureau is running a reduced service. The bureau will only be operating an email advice service and a restricted telephone advice service.
Please email bureau@penicuikcab.org.uk with as much detail and information about your query. Give the team at least 48 hours (not including weekends) to get back to you.

Check if you can solve your issue online 👉https://www.citizensadvice.org.uk/scotland

Penicuik Men’s Shed

Penicuik’s Men’s Shed has closed until further notice.

Survivors of Bereavement by Suicide (SOBS)

All SOBS groups have been suspended.  The helpline and online forum is still operating  as normal

Email: support@uksobs.org
Helpline:  0300 111 5065, 9.o0 am to 9.00 pm, Monday to Friday
Online Forum: uksobs.org/forum

Venture Scotland

Venture Scotland office is closed and all staff working from home. The team are continuing to try to support the young people currently engaging with our courses through digital media. The team are unable to offer face-to-face meetings, however, referrals can still be made via email (admin@venturescotland.org.uk) and by telephone 07495 836 248.

Veterans First Point

The drop-in service has been suspended until further notice. If you need assistance, please telephone during drop-in times (Tuesday, Wednesday and Thursday 1.00 pm – 3.30 pm) and someone will be able to talk to you on 0131 220 9920.  

All scheduled appointments will continue at their usual time over the telephone. The staff member will call you at your allocated time.

For updates, go to www.veteransfirstpoint.org.uk

VOCAL (Voice of Carers Across Lothian)

VOCAL has taken the following steps, effective from Wednesday 18 March 2020:

  • Suspending all peer and training groups and exploring some online support options available
  • Transferring all face-to-face contact to telephone contact and online support

VOCAL’s Edinburgh Carer Hub (60 Leith Walk) or Midlothian Carer Centre (30/1 Hardengreen Estate) will be closed to the public. These changes will remain under review and decisions on any further action will be based on the latest available Scottish Government and public health guidance.

Keep updated on VOCAL’s social media channels.

Waverley Care

Waverley Care has released a full statement about how Covid-19 will effect its services –www.waverleycare.org/news/coronavirus-covid-19-announcement-were-suspending-person-support-services

Women’s Aid Mid and East Lothian

Staff are working from home but still available on phone and email.
Phone: 0131 561 5800
Email: info@womensaideml.org
Monday – Friday

Youth 2000 Project (Y2K)

All Y2K services have been suspended including evening drop-ins, group work and one-to-one support in schools, at Y2K and in the community.

The Y2K team will arrange for online/phone support to be available daily and notification of this will be through social media. All staff will still be working so feel free to get in touch if you have any questions or queries.

Email: info@youth2000project.com
Website:youth2000project.com
Phone Number: 0131 454 9805


 

Helplines/Email Support

 


Anxiety UK

During the coronavirus pandemic, Anxiety UK has extended its helpline hours to provide additional support in the evenings until 10.00 pm and over the weekend between 10.00 am -8.00 pm.

Phone: 03444 775774


Breathing Space

Breathing Space is a free, confidential phone and web-based service for people in Scotland experiencing low mood, stress, depression or anxiety.

Phone: 0800 83 85 87
Monday to Thursday – 6.00 pm – 2.00 am
Friday to Monday – 6.00 pm – to 6.00 am

www.breathingspace.scot


CALM

For people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

Phone: 0800 58 58 58

Every day, 5.00 pm – 12.00 am


Hopeline

Hopeline is a confidential support and advice service for:

  • Children and young people under the age of 35 who are experiencing thoughts of suicide
  • Anyone concerned that a young person could be thinking about suicide

Phone: 0800 068 4141
Text: 07860039967
Email: pat@papyrus-uk.org


Families Outside

Families Outside is the only national charity in Scotland that works solely on behalf of families affected by imprisonment. The team directly support to family members and friends who have someone close to them in prison.

The team are currently unable to provide face-to-face support but continue to offer phone support to family members and/or professionals.

There are training sessions available for professionals and work to improve policy and practice – see the Families Outside website for more information about these areas of our work.

Phone: 0800 254 0088
Email:
support@familiesoutside.org.uk
Text:
FAMOUT to 60777
Webchat: www.familiesoutside.org.uk


OCD Action

A confidential and unbiased service offering help, information and support for people with OCD, carers and anyone who is concerned that they, or their friends or relatives, may have OCD or a related disorder.

Phone: 0845 390 6232 or 020 7253 2664
Monday – Friday 9.30 am – 8.00 pm


LGBT Health and Wellbeing Helpline

The helpline provides information and emotional support to lesbian, gay, bisexual and transgender people and their families, friends and supporters across Scotland. The team also provide support to those questioning or wanting to discuss their sexuality or gender identity.

Phone: 0300 123 2523
Email: helpline@lgbthealth.org.uk
Tuesday and Wednesday between 12.00 pm – 9.00 pm

Webchat: www.lgbthealth.org.uk/services-support/helpline
Between 3.00 pm – 9.00 pm


Samaritans

Samaritans offer confidential emotional support for people experiencing feelings of distress or despair, including those that may lead to suicide.

Phone: 116 123
Email: jo@samaritans.org
Open every day, all day


Saneline

National out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.

Phone: 0300 304 7000
every day of the year 4.30 pm – 10.30 pm

www.sane.org.uk


Switchboard LGBT+ Helpline

Switchboard LGBT+ Helpline is for all LGBT people across the UK.
Every day, 10.00 am – 10.00 pm

Phone:0300 330 0630
Email: chris@switchboard.lgbt


Beat eating disorders

Beat support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members.

Helpline: 0808 801 0677
Student line: 0808 801 0811
Youth line: 0808 801 0711
Beat helplines are open 365 days a year from 12.00 pm – 8.00 pm during the week, and 4.00 pm – 8.00 pm on weekends and bank holidays.

If the lines are busy and you can’t get through immediately, please do try again or try the one-to-one webchat.


Domestic and Sexual Abuse


Rape Crisis Scotland

The Rape Crisis Scotland helpline offers free and confidential support and information by phone, email and text. It is for anyone aged 13 and over, of any gender, affected by any form of sexual violence, no matter when or how it happened.

Phone: 08088 01 03 02
Email: support@rapecrisisscotland.org.uk
Text: 077537 410 027


Scotland’s Domestic Abuse and Forced Marriage Helpline

The helpline supports anyone with experience of domestic abuse or forced marriage, as well as their family members, friends, colleagues and professionals who support them. The team provide a confidential, sensitive service to anyone who calls. 

Phone: 0900 027 1234
Open 24/7
Email: helpline@sdsfmh.org.uk
Webchat: sdafmh.org.uk/


Survivors UK

Survivors UK supports men who have been sexually abused.

Online Helpline

A chat service for men who have experienced sexual abuse either as a child or an adult and allows you to have a confidential one-to-one chat with one of the trained helpliners.

Website: www.survivorsuk.org/
Text: 020 3322 1860
Whatsapp: 074 9181 6064


Addiction and Substance Misuse 


Al-Anon

Al-Anon helpline is for anyone affected by someone else’s drinking.

Phone: 0800 0086 811
Every day, 10.00 am – 10.00 pm, 365 days a year.
Please do not leave a message as, to ensure callers’ confidentiality, the team are unable to return calls.

Email: helpline@al-anonuk.org.uk


Cocaine Anonymous (CA)

Cocaine Anonymous (CA) is a fellowship, offering information and support to people affected by addiction to cocaine and other mind and mood-altering substances.

Phone: 0800 612 0225
Email: helpline@cauk.org.uk


Drinkline

Drinkline runs a free, confidential helpline for people who are concerned about their drinking, or someone else’s.

Phone: 0300 123 1110
Weekdays, 9.00 am – 8.00 pm
Weekends, 11.00 am – 4.00 pm


Know the Score

Confidential drugs information and advice.

Phone: 0333 230 9468
Email: knowthescore.info/help-and-support/drugs-helpline


Scottish Families Affected by Drugs & Alcohol

If you are concerned about someone’s alcohol or drug use, contact Scottish Families Affected by Drugs & Alcohol. Available 9.oo am-11.00 pm Monday to Friday and as a call-back service on weekends.

Phone: 08080 10 10 11
Monday – Friday, 9.00 am – 11.00 pm
Call back service on weekends.


Talk to Frank

Talk to Frank for friendly, confidential drugs information and advice.

Phone: 0300 123 6600
Open every day, all day.
Email:  frank@talktofrank.com

Webchat and email advice are also available, along with a wide range of online resources on the Frank website.


Older People 


The Age Scotland Helpline

Information and advice for older people.

Phone: 0800 12 44 222
Monday to Friday, 9.00 am – 5.00 pm


Elder Abuse Helpline

The Elder Abuse Helpline offers free and confidential advice and support on:

  • financial harm or exploitation
  • physical abuse
  • emotional or psychological abuse
  • sexual harm or abuse
  • neglect

Phone: 080 8808 8141 (press 2 for Scotland)
Monday – Friday, 9.o0 am – 5.00 pm
Email: scotland@elderabuse.org.uk


Young People


Childline

Phone: 800 1111
Webchat: www.childline.org.uk
Every day,  9.00 am – 12.00 am

For more information, go to www.childline.org.uk


The Mix

The Mix is the UK’s leading support service for young people. The team can help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs.

Phone: 0808 808 4994
Webchat: www.themix.org.uk/get-support
Open 24/7

Text Service
A crisis messenger text service providing free, 24/7 crisis support across the UK. The service is for people aged 25 or under, and are experiencing any painful emotion or are in crisis.

Text THEMIX to 85258 


Families


Lone Parent Helpline

The Lone Parent Helpline offers emotional support and information for lone parents on a range of topics, including:

  • child maintenance
  • contact
  • employment
  • education
  • welfare benefits and tax credits
  • housing
  • debt

Phone:  0808 801 0323.
Monday – Friday, 9.30 am – 4.00 pm
Webchat: opfs.org.uk/talk-to-us


ParentLine

ParentLine Scotland is the free, confidential helpline run by Children 1st. Its highly trained call-takers offer help, advice, information, reassurance or just a friendly listening ear to stressed parents or carers.

Phone: 08000 28 22 33
Email: parentlinescotland@children1st.org.uk

Monday – Friday, 9.00 am – 9.00 pm
Saturday – Sunday, 9.00am – 12:00pm

 


 

Online Resources

 


ACE IT – I.T Helpsheets

With many people in isolation and not able to see family, friends or do our usual day to day activities such as grocery shopping, ACE IT has created a series of I.T helpsheets which can be accessed and used to set up key tools to help us through this difficult time.

How to set up Facebook
How to set up video calling
Accessing medical advice
Online shopping
Shopping on Amazon


CHAYN

CHAYN is a global volunteer network addressing gender-based violence by creating intersectional survivor-led resources online.

Website: www.chayn.co


Child and Adolescent Mental Health Services (CAMHS)

CAMHS have a comprehensive list of online resources for children, young people and their family/carers.

Click here to view the CAMHS online resource page – services.nhslothian.scot/camhs/Resources/Pages/Online-Resources


Coronavirus (COVID-19): Advice for professionals

People who work in health and care settings should be extra vigilant about any new or developing symptoms. Check out this webpage for more advice – www.nhsinform.scot


Headspace

A mindful approach to helping your team through the current global crisis. 

ww.headspace.com/work/mindful-approach-to-covid-19


Health in Mind

Health in Mind service updates and free resources.

www.health-in-mind.org.uk/coronavirus_covid_19


Mental wellbeing audio guides

A series of mental wellbeing audio guides to help you boost your mood.

www.nhs.uk


Midlothian Council Emergency Help

A list of services that can help with money, food, and prescriptions.

Emergency Help Information


Mind

Mind is a mental health charity based in England but has a lot of online resources to support you during Covid-19

www.mind.org.uk/information-support/coronavirus-and-your-wellbeing


Safe Lives

Safe Lives have a collecti0n of resources to help adults and children living with domestic abuse, and the professionals working hard to support them, during Covid-19.

safelives.org.uk/news-views/domestic-abuse-and-covid-19


Shelter Scotland

Scottish housing advice during Covid-19 – www.scotland.shelter.org.uk


Scottish Women’s Rights Centre – Covid-19 and support

A comprehensive list of support available for women experiencing abuse during Covid-19 outbreak.

www.scottishwomensrightscentre.org.uk


SCVO Coronavirus Directory

 Search for support in your area, including:

  • Emotional/social support
  • Food/grocery delivery
  • Transportation
  • Information and advice

Online Directory: www.covid-19.scvo.org.uk


Staying well while social distancing

NHS Lothian Occupational Therapists have developed a fantastic resource to help you stay well while you are social distancing.

Click here to download the document – Staying well while social distancing